Privacy policy
Runway Drop – Privacy Policy
Runway Drop respects your privacy. This Privacy Policy explains how personal information may be collected and used when you visit runwaydrop.in, place an order or communicate with us.
Information We May Collect
Depending on how you interact with our store, we may collect:
- Name
- Email address
- Mobile number
- Billing and shipping addresses
- PIN code
- Order and purchase information
- Returns and exchange information
- Customer support communications
- Device and browser information
- IP address
- Website usage information
- Cookie and analytics information
Payment transactions may be processed through authorised third-party payment service providers. Complete payment credentials such as full card details may therefore be handled directly by those providers rather than stored by Runway Drop.
How We Use Information
We may use personal information to:
- Process and fulfil orders
- Verify transactions
- Arrange delivery
- Provide shipment and order updates
- Respond to customer queries
- Manage returns, exchanges and refunds
- Prevent fraud and misuse
- Maintain business and transaction records
- Improve our website and customer experience
- Perform analytics
- Comply with applicable legal requirements
- Send marketing communications where permitted
Marketing
Where you have opted in or where otherwise permitted, we may communicate new launches, offers and Runway Drop updates.
You can unsubscribe using the option provided in a marketing communication or by contacting:
Cookies and Similar Technologies
Our website may use cookies and related technologies for:
- Core website functionality
- Shopping-cart functionality
- Remembering preferences
- Analytics
- Performance
- Security and fraud prevention
- Advertising and marketing, where applicable
Your browser and available website privacy controls may allow you to manage certain cookie settings.
Service Providers
Information may be shared with service providers where reasonably necessary to operate the store, including providers of:
- Ecommerce services
- Payment processing
- Shipping and logistics
- Order fulfilment
- Customer communication
- Analytics
- Marketing and advertising
These providers may process information according to their own legal and privacy obligations.
We do not sell customer personal information as a standalone commercial product.
Data Security and Retention
We use reasonable organisational and technical safeguards intended to protect customer information.
No digital transmission or storage method can, however, be guaranteed to be completely secure.
Information may be retained for as long as reasonably required for order fulfilment, accounting, customer support, fraud prevention, disputes and applicable legal obligations.
Your Requests
Subject to applicable law, you may contact us regarding correction of personal information, withdrawal from marketing communications or other privacy-related concerns.
Email: tgrow.commerce@gmail.com
We may ask for reasonable information to verify your identity before processing certain requests.
India’s Digital Personal Data Protection framework governs areas such as lawful processing, notices, consent and rights relating to personal data; India also notified the DPDP Rules in 2025.
Children
Our store is intended for general consumers and is not specifically directed at children who are unable to independently enter into online transactions. Where appropriate, purchases by minors should be made with parental or guardian involvement.
Changes to This Policy
We may update this policy as our business, services or applicable requirements change. The latest version published on runwaydrop.in will apply.
Privacy Contact
Runway Drop
Sector 50, Noida, Uttar Pradesh, India
Email: tgrow.commerce@gmail.com
Last updated: 18 August 2026